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You can now safely update your PC with the Windows 10 October Update as Microsoft officially announced that they’d fixed the file deletion bug.
In case you missed the news last week, the October Update completely wiped some user’s My Documents, Photos, Movies, Screenshots, and Music. The gift of free space not only deleted the data; users could also not retrieve it unless they had it on an external backup.
Microsoft explains that the bug only affected users who, for example, ran out of hard drive space on their C folder and enabled Known Folder Redirection (KFR) to create a new drive to move the files to say D. If files remained in the old location the Windows October Update would wipe it.
However, Microsoft states that data deletion also occurred for some users who didn’t follow the above method. So, a mystery. The bug also affected users that configured the location of known folders to another folder in One Drive. If the user didn’t move the content of these Known Folder files (most users store data here), to the new location, it got deleted.
Then finally, the bug deleted files for users who used the Auto Save option for an earlier version of One Drive. It turned on the Known Folder Redirection tool, and again, if files were not moved it got deleted.
Last year’s October Update caused havoc for some users, myself being one of them. This year, Microsoft released a warning of another Windows 10 October Update issue, and that one is still a problem. Make sure you read our Windows 10 October Update Known Issues and Fixes to prevent another serious problem.
Microsoft is offering their services to users who lost data because of the Windows 10 October Update.
To help our customers that may be impacted by this issue, Microsoft Support is assisting customers and trying to recover data for users who may have experienced related data loss.
See here for more details on how to get Microsoft support. In case you’re wondering, like me, why Microsoft keeps on releasing buggy Windows 10 updates, then know that they at least now admit that there is a quality control issue.
To help us better detect issues like this, today we have enabled a new feature in the Windows Insider Feedback Hub. We have added an ability for users to also provide an indication of impact and severity when filing User Initiated Feedback. We expect this will allow us to better monitor the most impactful issues even when feedback volume is low.
One can argue that Microsoft should’ve implemented the above feature years ago, not after several Windows 10 updates disrupted so many lives.